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CONTACT US Home>Contact Us>Questionnaire Survey
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Canal Satisfaction Questionnaire Survey
Dear Customers:
In order to offer you our best possible service, kindly take few minutes to fill in this satisfactory survey. 
The information you provide will only be used to improve the quality of our services and products. 
Your precious feedback and suggestions to us will be much appreciated.
( * are required.)
Your company name *
Name *
Email *
Department
1. Products and Shipments evaluation
(1) What kind of Canal product did you use? *
(2) Model No *
(3) Application *
(4) General feeling of Canal products *
ExcellentGoodFairPoorVery Poor
(5) Product reliability and stability *
ExcellentGoodFairPoorVery Poor
(6) What about our prices? *
ExcellentGoodFairPoorVery Poor
(7) Did our lead time meet your expectation? *
ExcellentGoodFairPoorVery Poor
(8) Punctuality of our delivery *
ExcellentGoodFairPoorVery Poor
(9) What about our Package *
ExcellentGoodFairPoorVery Poor
(10) Suggestions and comments
2. Sales and Customer service evaluation
(1) How do you rate our response time? *
ExcellentGoodFairPoorVery Poor
(2) How do you rate our professionalism in dealing with your questions? *
ExcellentGoodFairPoorVery Poor
(3) If you received any technical support, how do you rate the technical competence of our response?
ExcellentGoodFairPoorVery Poor
(4) What about the attitude & enthusiasm of our sales? *
ExcellentGoodFairPoorVery Poor
(5) Were you happy with our response of any complaint from you? *
ExcellentGoodFairPoorVery Poor
(6) Suggestions and comments
3. Compare with Canal competitors
(1) Price competitive *
ExcellentGoodFairPoorVery Poor
(2) Product quality *
ExcellentGoodFairPoorVery Poor
(3) Service *
ExcellentGoodFairPoorVery Poor
(4) Why did you choose Canal product? *
BrandQualityServiceUniquenessCostOthers
(5) Will you recommend our products and service to your friends or other company? *
YesNo
(6) Overall: How do you rate Canal? *
ExcellentGoodFairPoorVery Poor
(7) What aspects of Canal did you especially like or dislike?
(8) Additional Comments
Word Verification *
 
CANAL |

5F., No.10, Lane 218, Sec. 2, Zhongxing Rd., Xindian Dist., New Taipei City 23146, R. O. C.

Tel: +886-2-29161263Fax: +886-2-29117574canal@c-components.com.tw©2009 Canal Components Inc. All Rights Reserved