BayGenie eBay Auction Sniper Pro for Windows

User Reviews

• Very poor customer service

  rickpatbb11/4/2015

  Pros

  I have been using baygenie for about 8 years. It works pretty good, but if you have any problems, the customer service is non-existant.

  Cons

  If you ever have to re-load the program, the registration key will not work and the customer service seems to be non-existant.

  Summary

  Don't bother with this program.

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• Can not register new app, no reply from support

  1/27/2015

  Pros

  nice tool to win your eBay auctions

  Cons

  can not register new app. Sent email to the support 2 month back, but had no reply from them.

  Summary

  Will do till the old version works.

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• An effective and affordable tool for absentee sniping.

  beckyt3334/9/2013

  Pros

  Bay Genie estimates the sniping time based on the current connection speed. The optional groups feature allows for multiple bids on different items of the same category with the first win automatically cancelling other bids. The browser feature view is arranged similar to webmail giving it a familiar feel. Most features are relatively intuitive to the average, regular PC user.

  Cons

  This isn't really a con, but if you are watching a lot of items, particularly ones that are buy-it-now and have a lengthy duration, there are no pictures associated with the title list to help recall which item it is. It is a simple matter to bring up the item in the associated browser, it just takes considerable more time to review a large list in BayGenie than in your eBay watch list.

  Summary

  A very good value. I have been looking for a replacement for Auction Sentry since the developer sold it, it became much more expensive, and the support went downhill. BayGenie is not only that replacement but it is BETTER and less expensive than the original Auction Sentry.

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• I win every auction i want to win with it

  wipa12/25/2013

  Pros

  I win every auction i want to win with it

  Cons

  Customer service has not replied to any of my 3 emails to them.

  Summary

  It does not matter that the customer service is non-responsive as the software itself is so awesome as i win every auction in ebay i want to win with it.

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• One of the best

  del8584a1/10/2013

  Pros

  BayGenie works well. You are able to keep track of your auctions. You can then set Genie to the proper time to place your bid

  Cons

  I have not found any problems with this version

  Summary

  I have tried several sniper programs and Bay Genie is the best by far.

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• Hangs up on the UK site or crashes just before bid.

  dead_dog_records11/5/2011

  Pros

  NONE, NONE !

  Cons

  No support for this paid program. If you have to use it use the free one you have a 50% chance of it working

  Summary

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• Program moderate or at least OK, support sucks.

  wipa12/20/2011

  Pros

  I've won over 90 % of auctions i have scheduled with BayGenie. Easy to use, automatic update works as it should.

  Cons

  Lately several crashes on Windows 7 Home Premium, support does NOT reply to e-mails. Tried 3 times and waited weeks, no single reply, also tried via the support form, no success. So you won't get any further support apart FAQ section on their site.

  Summary

  They promise you as you pay the license fee 1) the product license plus 2) support. You'll get just the other; the license, NO support. The product mostly works as it advertised, sometimes it just won't place the bid,( and that's not because of the "buyer requirements/limitations", i always test before). 3 stars from 5.

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• Nice idea, but did not work very well in practice.

  Lenny_Nero2/24/2010

  Pros

  When it did work it was everything that was needed from this sort of software. Quite simple to setup and easy to use, but...

  Cons

  Out of 20 auctions I set it for it worked on 3, well it won 3, one of which I had made a bid on before, which then won, all of the others it either did nothing or just said there was an error and not even biding up to the full amount on 18 of the 20.

  Summary

  As I said out of 20 auctions I had set it up for it did not even bid on 18 of them just showing ERROR in the bid area, all of which had bids set at a greater amount than the winning bid. Two even finished without any bids at all, if I had just put in a basic first bid I would have won, which I later on did, and this was the 3rd win I had with it. I set the bid time by hand in some cases and left it to the default (does what it thinks is best setting) for others, no way seemed any better than the other, I have no idea why it won some and gave up on the rest, but a 1 (and a bit) out of 10 hit rate is bad for freeware, if I had gave money for this I would be at someone's door asking for it back. Give the free version a try, you never know your luck, you will need it.

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• Won't work for me

  JMM12/21/2009

  Pros

  Built in browser Archive old auctions Easy to learn and work Uses groups

  Cons

  Not making bids as scheduled Not updating current price - even on demand Lots of "invalid" auctions

  Summary

  I was looking for a software sniping program. I am not interested in an online option. I used to have Auction Sentry and loved it...I was going to get it again until I read the new reviews now that the author is gone. This was one of two programs that I tried to replace it. There is a lot to like about this program. I really like that I can use the built in browser. I like the easy to read display. Adding a new auction is one of the easiest I have seen (literally one button). It uses the group feature - making bids on a group until you win one of them - which is critical for me. When I pulled my watched auction from Ebay - many of them were marked "invalid" No idea why. If I was going to keep this program, I would be looking into this issue. There were two serious flaws that made it unusable: It would not update the current price no matter how I asked it to refresh (one auction or all of them). Not having a current price is major problem. Of course I *could* go to my browser and look at the auction, but that sort of defeats the purpose of using this program. But the worst flaw of all is not placing bids as scheduled. At first I thought maybe it did and I just didn't win...but then I sat and watched it. Then I thought maybe I did something wrong in the settings somehow. I double checked everything: made sure I was logged in manually, double checked the bid amounts...everything. As I sat watching the program, I could watch the timer count down and the auction end. At no time could I see any visible sign that it was attempting to bid. Even after the fact it did not show me any indication of making a bid, or attempt and no reason either. I have moved on to Plan B: Bayside Sniper to see if it works any better.

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• Avoid, does not work, no support for bug fixes

  slowhands9512812/14/2009

  Pros

  Initially it was OK.

  Cons

  Fatal bugs. Logs you into eBay UK and hangs, missing the snipe. No fix for months

  Summary

  Avoid this program, fatal bugs

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