Device FAQ's
FAQ'S
IQ2
What's the difference between the IQ and IQ2?
The IQ2 now has an Air Dial for control of your air-draw flow as well as the ability to measure dosage and track with the new and improved DaVinci mobile app.
Can the IQ2 be used while charging?
The IQ2 can be used while charging the device although the time for the battery to be charged will increase. We advise to carry extra batteries that are charged for easy on-the-go vaping. Purchase extra batteries and the DaVinci external battery charger from our accessories shop.
What material is the air path made from?
The air path is made with black polished zirconia ceramic.
What material is the oven bowl made from?
The oven bowl is made with polished alumina ceramic.
Is the oven bowl removable?
No.
How long will it take for my IQ2 to fully heat up?
The IQ2 has an average heat-up time of 24-30 seconds, depending on your set temperature or Smart Path.
How do I use the air dial?
Turn the dial on bottom lid counterclockwise to increase air flow and to decrease draw resistance until your desired level is reached. To increase vapor density, decrease air flow and increase draw resistance, turn the air dial clockwise.
Why does my IQ2 become hot?
The device getting hot is normal. The device must be in constant use while it is on, otherwise it will become very hot if left unattended.If you have to pause while in use or when setting the device down, we recommend powering the device off completely so it ceases to produce vapor.
Where can I find my serial number?
The serial number is engraved on the back of the device.
FAQ's
IQC
Can the IQC be used while charging?
Yes, the IQC can be used while charging. With a replaceable battery, you have the option of putting a new battery in while the low battery recharges.
Can I change my IQC to read in celsius?
Yes, press and hold all three buttons for 10 seconds. Your IQC will vibrate and confirm on the 51 LED Light Grid Display your change. This also can be easily adjusted in the DaVinci Mobile App.
Can I vaporize essential oils in my IQC?
Yes, but you must use a dosage pod and ceramic extract disc, sold separately. We do not however recommend that you vaporize straight essential oils as they are too strong and require a carrier oil. Please consult an expert before attempting this.
How long will it take for my IQC to fully heat up?
Anywhere from 45-60 seconds depending on your set temperature or Smart Path.
Where can I find my serial number?
Your serial number can be found in the following places:
- Printed on a transparent sticker, typically located on the back side of the box sleeve
- Engraved underneath the "DV" symbol on the back side of the device
FAQ's
MIQRO-C
Does the MIQRO-C connect to water pipes?
The MIQRO-C comes fitted with a flat mouthpiece for discreet, hygienic use. For use with water filtration systems, remove the flat mouthpiece and replace it with the 10mm Water Tool Adapter (silicone). First, open the top cap of the MIQRO-C and remove the flat mouthpiece. Replace it with the 10MM Water Tool Adapter inside of your top cap. Once you have installed your adapter, close the top cap, insert the 10mm adapter into your favorite water tool, and enjoy it!
Does the MIQRO-C display hidden words like the MIQRO?
No, because of the newly added 4 light feature on the MIQRO-C the device is unable to display any hidden words.
Can I vaporize essential oils in my MIQRO-C?
No, the MIQRO-C is not intended to vaporize essential oils.
Where can I find the MIQRO-C serial number?
Your serial number can be found in the following places:
- Engraved underneath the “MIQRO-C” logo on the back of the device
- Printed on a transparent sticker typically located next to the UPC and barcode on the outer sleeve of the packaging
FAQ's
ARTIQ
What is the elongated vapor path made from?
ARTIQ's unique elongated air path is made of medical-grade stainless steel 316.
What is the mouthpiece made from?
The top cap is crafted from Tritan. Whether it's a single session or a group session, the patented design increases sanitation between each use. The mouthpiece insert is made from heat-resistant silicone which has been specially cured.
How do I know when the battery is 100% charged?
The LED light will indicate the battery percentage while your device is charging:
- Flashing RED LED = 0% - 30% Charged
- Flashing BLUE LED = 30% - 60% Charged
- Flashing Green LED = 60% - 99% Charged
- Solid Green LED = 100% Charged
Can the ARTIQ be used while charging?
Yes, the ARTIQ is equipped with passthrough charging, so you can use it while charging.
How long will the ARTIQ's battery last?
ARTIQ's battery will last approximately 500 draws.
How do I know which heat mode is right for me?
- Heat mode low - FLAVOR Use the Low Heat Mode to spark creativity and enjoy the flavors of your oil. The 2.8V is the perfect starting point for users who are new to DaVinci's cartridge vaporizer and prefer the journey.
- Heat mode medium - MIND Elevate into the Medium Heat Mode to stay awake and active, while gently enlightening your spirit. This voltage is ideal for the casual user who is ready to socialize and have good time.
- Heat mode high - REST Discover High Heat Mode to release any stress or pain and allow intense sedation to captivate you. This voltage is the ultimate choice for the expert user.
What is the carb function?
The carb function allows you to fully clear any remaining vapor in the elongated air path. We recommend to utilize the carb function at the end of your session to prevent possible clogging. To initiate the carb function, simply press and hold the control button and inhale any remaining vapor. ARTIQ’s heart will flatline while carbing.
Why is my ARTIQ not producing vapor but still vibrating and flashing red?
If your ARTIQ isn't producing vapor, but vibrating while the LED light is flashing red, this indicates a "No Atomizer Warning". This signals that there is a connectivity issue between the cartridge and the atomizer. To resolve this, (1) confirm your collar and cartridge are tightly connected and combined with the atomizer (2) perform a proper cleaning on your device. Specifically, the bottom of your cart and the area around the connector to remove any residual resin. The ARTIQ will indicate a positive connection by displaying the green LED light (the device will not vibrate). Once you're connected, you're back on track to enjoying ultra cool vapor.
What cartridges are compatible with the ARTIQ?
The ARTIQ works with most bottom airflow 510-threaded cartridges. The standard size capacity is: 0.3g, 0.5g, and 1g cartridges.
Does the ARTIQ have an app?
No, ARTIQ does not have an app.
Does the ARTIQ connect to water pipes?
The ARTIQ comes fitted with a flat mouthpiece for discreet, hygienic use. For use with water filtration systems, remove the flat mouthpiece and replace it with the ARTIQ's 10mm Water Tool Adapter (silicone). Please note, this accessory is sold separately.
Where can I find the ARTIQ's serial number?
Your serial number can be found in the following places:
- Engraved on the battery, in the area of where the cartridge sits.
- Printed on a transparent sticker typically located next to the UPC and barcode on the bottom of the packaging.
Does the ARTIQ have an auto-shut off feature?
No, once the ARTIQ is turned on it will remain on until it is turned off manually or runs out of battery.
How do I reset to factory default settings?
While the device is powered off, press and hold down the Control Button for 10 seconds. This will reset the ARTIQ back to the original factory settings.