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The STAR Method for Behavioral Interviewing

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About Behavioral Interviewing and the STAR Method

Behavioral Interviewing is a style of interviewing that more and more organizations are using in their hiring process.  The basic premise is that the most accurate predictor of future performance is past performance in a similar situation.   It focuses on experiences, behaviors, knowledge, skills and abilities that are job related.

The STAR method simply provides a logical approach to answering questions by providing a guided approach to using one of your past successes in responding to the question.

What is STAR

STAR = Situation or Task - Action - Results

Situation Describe the situation that you were in. You must describe a specific event or situation, not a generalized description of what you have done in the past. Be sure to give enough detail for the interviewer to understand.   This situation can be from a previous job, from a volunteer experience, or any relevant event.
Task Let them know what task needed to be done to improve the situation.
Actions you took Describe the action you took and be sure to keep the focus on you. Even if you are discussing a group project or effort, describe what you did -- not the efforts of the team.   Don't tell what you might do, tell what you did.
Results you achieved What happened?   How did the event end?   What did you accomplish?   What did you learn?

For more information on how to use the STAR methodology for behavioral interviewing, check out our Video Workshop and eBook that walks you through everything you need to know to do a professional video resume, step-by-step, including the STAR methodology.


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